Shipping Policy
Shipping Policy
Last updated: 01-05-2026
This Shipping Policy outlines how orders placed on www.baelofficial.com
are processed and delivered.
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.
Once your order has been processed, you will receive a shipping confirmation email with tracking details.
2. Shipping Destinations
We currently ship to:
The Netherlands
European Union countries
Selected international destinations
Available shipping options and costs are calculated at checkout.
3. Estimated Delivery Times
Estimated delivery times (after processing):
Netherlands: 1–2 business days
European Union: 3–7 business days
International: 7–14 business days
Please note that delivery times are estimates and may vary due to external factors such as carrier delays or customs procedures.
4. Shipping Costs
Shipping costs are calculated at checkout and depend on your location and selected shipping method.
Any applicable customs duties, taxes, or import fees for international shipments are the responsibility of the customer.
5. Delays & Liability
BAEL is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Delays do not entitle the customer to compensation or cancellation of the order once shipped.
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
BAEL is not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete address details provided by the customer.
7. Returns
For information about returns, refunds, and the right of withdrawal, please refer to our Returns & Refunds Policy.
Returns must not be sent without prior approval and instructions from BAEL.
8. Contact
For questions regarding shipping, please contact us at:
📧 info@baelofficial.com